WAT
Verified Meta Tech Provider · WhatsApp Business Platform Certified Mews Marketplace integration

A WhatsApp autopilot
for boutique stays.

Guests message your number. The autopilot answers in your voice, in their language, around the clock — and asks you only when it matters.

£20/month · no booking cut · cancel anytime
any rooms 12–15 July, 2 of us?
yes — Garden Room, €450/night, €1,350 total. book it?
yes
pay here: stripe.com/c/cs_live_a1b2
pays
✓ booked. Garden Room, 12–15 Jul. check-in 4pm.

You did nothing.

The autopilot read availability from your calendar, quoted the right rate from your seasonal pricing, sent a Stripe checkout link, and confirmed the booking — all inside WhatsApp.

When it isn't sure — refunds, complaints, anything below confidence — it asks you. One tap to approve, edit, or reject. Every reply teaches it your voice.

How it works

01

Pick your number

Use your existing WhatsApp Business number, or we give you a new one. Self-serve · 5 minutes.

02

Set your facts

Check-in times, parking, breakfast, pool hours, the local restaurant you always recommend. The autopilot only knows what you tell it — never invents.

03

It learns your voice

Every reply you edit becomes a rule. After three months it sounds like you, not like a chatbot.

Your number, your choice

Two ways to wire WAT up to your guests. Pick when you start — most hosts pick the first one.

Most hosts

Use your existing number

Your existing WhatsApp Business number stays exactly as it is to your guests — same number on your listings, business cards, Instagram. We migrate it behind the scenes to the WhatsApp Business API so the autopilot can answer for you.

  • Pro: Guests message the same number they always did. Zero change to your listings.
  • Pro: Continuity — all your past conversations transfer.
  • Trade-off: You lose the WhatsApp app on your phone for that number. You'll see all conversations in our owner inbox instead.
Or

We give you a new number

We provision a fresh WhatsApp Business number (UK or your country) and you publish it as your new booking line. Your personal WhatsApp on your existing number stays untouched.

  • Pro: Keep WhatsApp on your phone as normal.
  • Pro: Clean separation — guests on the new number, friends/family on your old one.
  • Trade-off: You update your Booking.com / Airbnb / Instagram / business cards with the new number. Takes ~30 min.

What's included

Pricing

£20/month
  • Everything above
  • 30-day free trial — no card required
  • No setup fee
  • No booking cut. Your revenue is yours.
  • Cancel anytime
Start 30 days free

Multi-property operators: £17/mo each for 2–5 properties, £14/mo each for 6+.

FAQ

Will it invent things to my guests?

No. The autopilot only answers from the facts you give it. Anything outside that gets escalated to you with a suggested reply.

Do I need a PMS?

No. It reads your Booking.com or Airbnb calendar directly. If you use a PMS we can connect to that too.

Do I use my existing WhatsApp number, or a new one?

Your choice — pick at signup. Most hosts use their existing number so guests keep messaging the same one. See your number, your choice for the trade-offs.

How long does setup take?

About 5 minutes if you use your existing WhatsApp Business number. Around 24 hours if we provision a new one for you.

How does it speak in my voice?

Every time you edit one of its drafts, it remembers. After about three months it speaks more like you than like us.

What happens if the autopilot makes a mistake?

It almost certainly will at first. That's why you approve anything sensitive — refunds, date changes, complaints — before it goes out. The mistakes are how it learns.

Do you take a cut of my bookings?

No. Your booking revenue is yours. £20/month is everything.

Where is it built?

UK-based, by Bespoke Automation Systems. Built alongside a small group of boutique stays in Portugal who use it on their own properties.

Live in 5 minutes.

30 days free. No card. Cancel any time.

Start 30 days free →

or, not ready to connect WhatsApp yet?

We'll send a one-pager and follow up in a day.